Client Support Analyst

English
₹20000/MONTH
3 Year
Bachelor's degree
Work From Office
Apply now
Date Posted

04-Jul-2026

Location

Karnataka (KA), 1

Job Type

Full Time

Company

Huntsman

Description

???? Technical Support Specialist | Solventum (Formerly 3M Health Care)

???? Job Details

  • ???? Job Type: Full-time
  • ???? Location: Bengaluru, Karnataka
  • ????️ Industry: Healthcare Technology

???? About Solventum

Solventum, formerly 3M Health Care, is dedicated to delivering better, smarter, and safer healthcare solutions. As an independent company following its spin-off from 3M on April 1, 2024, Solventum combines health, material, and data science to create breakthrough innovations that improve patient outcomes and empower healthcare professionals.

???? Note: We are in the process of updating our careers page. While some job postings may still carry 3M branding, these positions are for Solventum. Our privacy policy continues to apply:
???? Applicant Privacy Policy


???? Role Overview

As a Technical Support Specialist, you will play a key role in troubleshooting 3M software applications, system interfaces (HL7, XML, etc.), networking, Windows operating systems, Citrix, and SQL. You will collaborate with clients, development teams, and customer care to resolve technical concerns and optimize system performance.

Troubleshoot software applications, networks, and databases
Support pre-sales, implementation, and system health checks
Provide after-hours on-call support as needed
Work closely with third-party clients and internal teams
Assist in training and improving technical processes


???? Key Responsibilities

Troubleshoot and support Solventum’s software applications (including HL7, XML interfaces, Windows OS, Citrix, and SQL)
Collaborate with customer care, development, and product teams to address technical concerns
Participate in pre-sales, support, and implementation calls with clients
Conduct system health checks & performance reviews to optimize customer experience
Identify opportunities for improving processes and operational efficiency
Provide after-hours on-call support as needed
Ensure compliance with corporate policies and ethical standards


???? Required Qualifications & Skills

???? Basic Qualifications:

Associate's degree or higher from an accredited university
5+ years of experience in Technical Support
3+ years of experience in Database Administration
3+ years of experience in Networking & Server Administration

???? Preferred Qualifications:

Strong understanding of operating systems & networks (Citrix/TS, IIS, Windows, Active Directory)
Excellent communication & collaboration skills
Knowledge of project management concepts
Understanding of the healthcare industry
Proven analytical and problem-solving skills
Experience with 3M HIS products (especially 360 Encompass)
Ability to work independently and in a team environment


???? Why Join Solventum?

???? Impactful Work in Healthcare

???? Drive innovation in healthcare technology to improve patient care

⚖ Work-Life Balance

???? Flexible work environment with a focus on personal and professional growth

???? Career Growth & Learning

???? Collaborate with top minds in healthcare & technology
???? Opportunities for training & skill enhancement

????️ Ethical & Inclusive Culture

???? Solventum values diversity, equity, and inclusion
???? All qualified applicants will receive equal employment opportunities

???? Beware of Fraudulent Job Postings
???? All official communications from Solventum regarding job opportunities will come from


???? Join Solventum and be part of a team that’s transforming healthcare with innovation! Apply now!

 



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