13-Jul-2026
Telangana (TG), 1
Full Time
Huntsman
Business Analyst - Worldwide Capacity Planning (WWCP) Forecasting Team
???? Job Type: Full-time
???? Location: Hyderabad, Telangana
Amazon’s Worldwide Capacity Planning (WWCP) Forecasting Team is seeking an experienced Business Analyst to join their team. This role is highly impactful and will directly influence the bottom line of Amazon's customer service network by improving the cost and quality of customer support across the globe.
You will be working with forecasting models and optimization tools, and your work will contribute to millions of daily decisions needed to ensure a seamless customer experience.
Modeling Forecasting Problems: Use statistical, machine learning, algorithmic, data mining, and visualization techniques to discover insights and identify opportunities.
Collaboration: Work with cross-functional teams to analyze forecast variances, understand variance drivers, and identify opportunities to improve operational efficiency.
Stakeholder Communication: Communicate findings to non-technical audiences and provide strategic recommendations based on your analysis.
Forecasting & Optimization: Help develop forecasting models and optimization tools that predict hourly capacity requirements, especially during special events (e.g., Prime Day, new launches).
Data Analysis: Apply a wide range of data sources and analytical techniques to answer high-impact business questions and drive actionable insights.
Bachelor’s degree in Business, Mathematics, Operations Research, Engineering, or a related field.
3+ years of experience as a business analyst or in a related position.
Experience with Statistical Analysis and Modeling: Knowledge of forecasting, time-series, and multivariate regression.
Technical Skills: Proficiency in SQL and statistical modeling languages/tools such as R, SAS, SPSS, Matlab, or Python.
Excellent Communication Skills: Ability to present findings in an understandable and actionable manner to both technical and non-technical audiences.
Ability to Work in a Fast-Paced Environment: Comfortable working on multiple analyses/projects simultaneously.
MBA or Master's degree in Mathematics, Statistics, Computer Science, Engineering, or related disciplines.
Experience in Forecasting and working with multivariate regression models.
Strong business acumen and ability to interface with all levels across the organization.
This role provides the opportunity to make a significant impact by helping optimize Amazon's global customer service operations. You will work on high-visibility projects, collaborating with senior leadership and cross-functional teams to drive efficiency improvements. This is an exciting opportunity for someone with strong analytical and leadership skills.
Inclusive Culture - We empower Amazonians to deliver the best results for our customers. If you require any accommodations or adjustments during the hiring process, please let us know.
If you are passionate about leveraging data and analytics to optimize operations and improve the customer experience, apply today and be part of an innovative team at Amazon.
Let me know if you need any further adjustments!
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