13-Jul-2026
Haryana (HR), 1
Full Time
American Express
Company: Amex GBT (American Express Global Business Travel)
Location: Gurugram, Haryana, India
Job Type: Full-time
Benefits: Health and welfare insurance plans, retirement programs, parental leave, adoption assistance, travel perks, mental health and wellbeing resources, and more.
At Amex GBT, we view travel as a force for good, and we aim to make an impact in the travel industry. We help businesses navigate the world of travel with cutting-edge technology and an exceptional user experience. We’re a trusted partner in business travel, assisting companies in over 60 markets to meet sustainability goals while prioritizing the wellbeing of travelers.
As a global design team, we create sophisticated products that directly impact our 8+ million users, helping business travelers, travel coordinators, and agents with the tools they need. If you have a passion for travel innovation and enjoy working on complex problems, we want you to join us.
As a Product Designer at Amex GBT, you will help transform complexity into clarity, delivering design solutions that empower business travelers. You'll create intuitive, user-centered designs that meet the evolving needs of our users. You will be part of a centralized design team working closely with product managers, developers, and other stakeholders to deliver global designs and ensure a seamless user experience.
Your work will directly contribute to the mission of redefining business travel through design innovation.
User Research:
Conduct research to understand user needs, behaviors, and pain points, creating user personas, journey maps, and experience maps.
Design Concepts & Prototyping:
Create wireframes, mockups, and interactive prototypes to visualize design ideas, ensuring a user-centered approach.
Usability Testing & Iteration:
Conduct usability testing to gather feedback, then iterate on designs to improve user experiences.
Cross-functional Collaboration:
Work closely with product designers, product managers, developers, and stakeholders to ensure designs are feasible and align with business goals.
Design System:
Maintain and contribute to the design system, ensuring design consistency across all products.
Project Management:
Manage multiple design projects in a fast-paced environment, delivering high-quality results on time.
Stay Current:
Stay up-to-date with the latest design trends, tools, and best practices to improve design processes.
Experience:
+5 years of experience in Product Design, ideally within a B2B or SaaS environment.
Portfolio:
Strong portfolio showcasing expertise in user-centered design principles, processes, and deliverables.
Skills:
Proficiency in Figma and experience with user research methodologies and tools. Visual design skills are a plus.
Communication:
Excellent communication and collaboration skills, with the ability to present and defend design decisions effectively.
Problem-solving:
Strong analytical skills and attention to detail, with the ability to solve complex problems.
Accessibility Knowledge:
Understanding of accessibility standards and best practices.
Language Skills:
Fluent in spoken and written English.
Work-Life Balance:
Find your balance at Amex GBT with flexible benefits tailored to your country of residence. Benefits include health and welfare insurance plans, retirement programs, parental leave, and adoption assistance.
Travel Perks:
Access weekly travel deals from major providers on flights, hotels, cruises, and car rentals.
Career Development:
Develop your skills with global tuition assistance, access to over 20,000 courses on our learning platform, and leadership training.
Diversity, Equity, and Inclusion:
Amex GBT strives to create an inclusive environment where everyone belongs. Join our global Inclusion Groups, focused on common identities and initiatives.
Wellbeing Resources:
Access mental health and emotional wellbeing resources for you and your immediate family.
Amex GBT is an equal opportunity employer, making employment decisions without regard to age, sex, gender, race, color, religion, disability, or any other class or characteristic protected by law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process.
If you're passionate about our mission and feel you'd be a great fit for the team, apply anyway. We believe that your unique experiences and perspective may be exactly what we're looking for!
Let me know if you need any further adjustments!
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