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Date Posted
09-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: Technical Support Specialist (Travel Industry)
???? Location: Bengaluru, Karnataka
???? Job Type: Full-time
???? Work Mode: Hybrid (Minimum 3 days work from office)
About Sabre:
Sabre is a global technology company powering the travel industry. Our next-generation technology solutions connect travelers with mobile apps, airline & hotel reservation networks, travel agent terminals, and online travel sites. We create innovative advancements that drive a seamless and connected ecosystem in the travel sector.
Team Overview:
The Service & Support Team interacts directly with customers, providing pre-sales and post-sales support. The team plays a vital role in customer relations, ensuring client expectations are met in line with contractual obligations.
Key Responsibilities:
✅ Customer Support: Communicate with customers via phone, email, chat, and social media.
✅ Sales & Client Relations: Support the sales team by building positive customer relationships that impact service and product revenue.
✅ Technical Troubleshooting: Assist customers with installation, problem resolution, and maintenance of Sabre products.
✅ Training & Documentation: Conduct technical training for employees and clients on product usage.
✅ Systems Integration: Collaborate with functional teams to develop product support specifications.
✅ Problem Resolution: Analyze technical issues and offer effective solutions using ITIL, XML, SQL, and API programming.
✅ CRM Management: Utilize Salesforce CRM for customer interaction tracking.
Qualifications & Skills Required:
✔️ Education: Minimum graduate (Technical background preferred).
✔️ Language Proficiency: Fluent in English & Spanish (written & verbal).
✔️ Experience: Travel industry background preferred with knowledge of travel distribution/reservation systems (Sabre, Galileo, Amadeus).
✔️ Technical Skills: Familiarity with ITIL, XML, SQL, API Programming, and Salesforce CRM.
✔️ Soft Skills:
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Strong time management & prioritization skills.
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Ability to multi-task & work under pressure.
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Effective teamwork & communication skills.
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Customer service-oriented mindset.
Why Join Sabre?
✨ Opportunity to work with cutting-edge travel technology.
✨ Collaborative & innovative work environment.
✨ Career growth in a global travel tech leader.
✨ Work on impactful projects that connect travelers worldwide.
We carefully review all applications and will notify you regarding your application progress. Only shortlisted candidates meeting the minimum criteria will proceed further.
???? If you are passionate about travel technology and customer support, we encourage you to apply!
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