Senior Analyst Service Level & Supplier Mgmt

English
₹15000/MONTH
3 Year
Bachelor's degree
Work From Office
Apply now
Date Posted

10-Jul-2026

Location

Delhi (DL), 1

Job Type

Full Time

Company

Huntsman

Description

Job Details:

  • Job Type: Permanent, Full-time

  • Location: Delhi

  • Benefits: Work from home (Flex Week), Employee Wellbeing Program, Professional Development, Competitive Benefits, Flex Day, Flex-Location


Company Overview:

SITA is the team behind keeping airports moving, airlines flying smoothly, and borders open. With a presence at 95% of international hubs, we work closely with over 2,500 clients in transportation and government. Our mission is to find innovative solutions and cutting-edge technologies to optimize their operations. Join us to be a part of something big and exciting!


Position Overview:

As a Supplier Relationship Manager, you will own and enhance the operational and commercial performance of suppliers in line with SITA's strategy. You will be responsible for managing the supplier interface, ensuring smooth operations, and overseeing various contract management activities. Your role will involve collaboration with legal, finance, and operational teams to maintain compliance and performance.


Key Responsibilities:

  • Contract Drafting & Execution: Create contracts aligning with internal partners' input (legal, product, financial, etc.) and business requirements.

  • Negotiation: Negotiate contractual terms to ensure favorable conditions for SITA.

  • Compliance & Risk Management: Ensure all contractual obligations comply with legal and regulatory standards while identifying potential risks.

  • Monitoring Performance & Obligations: Provide relevant teams with information about existing customer contracts.

  • Financial Oversight: Manage contract payments (billing milestones), financial obligations, and handle billing disputes.

  • Amendments & Renewals: Handle contract modifications, extensions, or terminations while maintaining business alignment.

  • Stakeholder Coordination: Coordinate with legal, finance, and operational teams to ensure smooth contract execution.

  • Supplier Relationship Management: Manage the relationship with assigned suppliers and ensure continual engagement to increase value and save costs.


Qualifications:

  • Education: Bachelor’s degree in business administration, marketing, accounting, finance, economics, or related field.

  • Experience: Minimum 3 years of experience in contract management or a similar function, preferably in a global organization and service provider environment.

  • Skills:

    • Experience in optimizing operational costs without sacrificing quality or performance.

    • Proficiency in Microsoft Office and knowledge of ICT technologies and services.

    • Competency in data analysis.

    • Experience with creating data models and reports using Microsoft Power BI (preferred).

    • Experience in the airport/airline industry (preferred).

    • Ability to multitask and manage numerous tasks/projects in a dynamic environment.


What We Offer:

  • Flex Week: Work from home up to 2 days per week, depending on team needs.

  • Flex Day: Adapt your workday to suit your personal plans.

  • Flex-Location: Work from any location worldwide for up to 30 days a year.

  • Employee Wellbeing: Access to the Employee Assistance Program (EAP) for you and your dependents, 24/7.

  • Professional Development: Access to training platforms, including LinkedIn Learning, to level up your skills.

  • Competitive Benefits: Benefits tailored to your local market and employment status.

  • Diversity: We celebrate a diverse workforce and encourage applicants from all backgrounds to apply.


Equal Opportunity Employer:

SITA is an Equal Opportunity Employer. We value diversity and encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.


If you're ready to join our team, we're excited to hear from you!

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