Senior Business Systems Analyst
English
₹15000/MONTH
4 Year
Bachelor's degree
Work From Office
Date Posted
04-Jul-2026
Location
Haryana (HR), 1
Job Type
Full Time
Company
Huntsman
Description
Job Opportunity: Analyst – Business Intelligence & MIS
Location: Gurugram, Haryana
Job Type: Full-time
Benefits: Health Insurance (plus a comprehensive benefits package)
About American Express
At American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community committed to supporting our customers, communities, and each other. Here, you’ll have the opportunity to build a unique and meaningful career with benefits, programs, and flexibility that support you both personally and professionally.
We recognize your contributions, leadership, and impact. Together, we strive to deliver the world’s best customer experience every day with integrity, inclusion, and excellence.
Join Team Amex and let's lead the way together!
Role Overview
As an Analyst – Business Intelligence & MIS, you will be responsible for managing, mastering, and leveraging information across various data sources. Your role involves integrating, synthesizing, and enriching data to provide meaningful, timely, and accurate Management Information Systems (MIS) to our business partners. You will identify out-of-pattern activities, address information gaps through insightful analytics, and enable self-service capabilities via the creation of MIS tools. This role requires independent ownership of projects from development through validation to implementation, as well as active participation in global teams to drive process improvements.
Key Responsibilities
- Data Integration & Reporting:
- Manage and cross-tabulate data from multiple sources to develop comprehensive MIS.
- Create, maintain, and enhance dashboards and reports that provide actionable insights.
- Analytical & Decision Support:
- Identify out-of-pattern activities and close information gaps using advanced analytics.
- Provide analytical and decision support through data mining from sourcing to implementation.
- Project Ownership:
- Independently manage the development, validation, and implementation of new MIS projects.
- Participate in global teams to evaluate processes and recommend system improvements.
- Collaboration:
- Work across multiple time zones and interact with all organizational levels.
- Translate stakeholder requirements into reporting deliverables that drive business decisions.
Minimum Qualifications
- Minimum of 4 years’ experience, with at least 2 years in Quantitative Business Analysis handling large datasets.
- Proven experience in call center operations and performance metrics.
- Strong business acumen and problem-solving skills with both conceptual and creative thinking.
- Proficiency in SQL/Teradata and a good understanding of Big Data ecosystems.
- Hands-on experience with Hive and Python.
- Strong project management skills with the ability to work on multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Flexibility and adaptability to meet tight deadlines and changing priorities.
Preferred Qualifications
- In-depth knowledge of Global Services Group (GSG) will be an added advantage.
- Post-graduate degree in a quantitative field.
- Demonstrable experience with business intelligence and visualization tools (e.g., Tableau, PowerBI).
Employee Benefits
At American Express, we back our colleagues and their loved ones with benefits and programs that support holistic well-being at every stage of life. Our benefits include:
- Competitive Base Salaries & Bonus Incentives
- Support for Financial Well-being and Retirement
- Comprehensive Medical, Dental, Vision, Life Insurance, and Disability Benefits (depending on location)
- Flexible Working Models: Hybrid, onsite, or virtual arrangements depending on role and business needs
- Generous Paid Parental Leave Policies (depending on location)
- Free Access to Global On-site Wellness Centers staffed with nurses and doctors (depending on location)
- Free and Confidential Counseling Support through our Healthy Minds Program
- Career Development and Training Opportunities
Equal Opportunity Employer
American Express is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Join Team Amex and drive impactful, data-driven insights that empower our business and elevate our customer experiences!
Analysis Summary
Based on insights gathered from similar postings on American Express career pages and best practices for MIS and business intelligence roles, the content has been organized into clear sections: an introduction about American Express, an overview of the role and its strategic impact, detailed responsibilities, qualifications (minimum and preferred), and a comprehensive list of employee benefits. This structure enhances clarity and provides candidates with a complete understanding of both the responsibilities and the value of joining Team Amex.
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