09-Jul-2026
Delhi (DL), 1
Full Time
Huntsman
Position: Cloud Support Engineer II
Job Type: Full-time
Work Location: Remote (Work from Home)
Benefits:
✅ Health insurance
✅ Flexible work environment (FlexBase program)
Are you passionate about Zero Trust Security?
Would you like to work across diverse geographies, environments, cultures, and technologies?
If so, come join AkaTec, our technical support team at Akamai!
Akamai Technical Support is responsible for delivering exceptional customer experiences and ensuring online businesses across industries—high-tech, banking, airlines, fashion, and more—remain fast, reliable, and secure.
Role & Responsibilities:
???? Ensure customer satisfaction with Akamai’s products and services
???? Own and solve customer technical issues proactively
???? Act as the main point of contact for troubleshooting and resolution
???? Collaborate with internal teams to drive problem resolution
✔ 4-6 years of experience in a similar role
✔ Strong knowledge of:
???? VPN & Proxies
???? Cloud provider ecosystems (AWS, Azure, etc.)
???? Networking protocols (TCP/IP, DNS, HTTP/HTTPS, TLS)
???? Layer 3 / 4 technologies
✔ Excellent communication & presentation skills
✔ Ability to build trusted relationships in challenging customer environments
At Akamai, we believe in workplace flexibility!
???? 95% of employees can choose to work from home, office, or a mix of both
???? Flexibility to work from anywhere in the country advertised
At Akamai, we power and protect life online, solving the toughest challenges together.
???? Innovative, collaborative, and diverse work culture
???? Career growth opportunities
???? Comprehensive benefits covering:
???? Health & well-being
???? Financial stability
???? Family support
???? Work-life balance
Akamai Technologies is a global leader in digital security and cloud computing. We empower businesses worldwide by delivering fast, secure, and scalable digital experiences to billions of users.
???? Join us and be part of a team that drives innovation!
???? #LI-Remote | Equal Opportunity Employer
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