Date Posted
04-Jul-2026
Location
Uttar Pradesh (UP), 1
Job Type
Full Time
Company
Group
Description
???? Hiring: Remote Desktop Support Engineer (L1) – India
???? Job Details
- ???? Job Type: Full-Time
- ???? Location: Remote (Work from Home)
- ???? Schedule: Monday to Friday, Rotational Shifts
???? About the Role
We are looking for a Desktop Support Engineer (L1) to maintain, configure, and troubleshoot desktop and network systems. The ideal candidate will provide remote IT support, resolve hardware/software/network issues, and ensure system reliability and security.
???? Key Responsibilities
✔ Provide remote desktop support, troubleshooting hardware, software, and network issues.
✔ Install, configure, and maintain Windows-based systems and network equipment.
✔ Manage Active Directory, DNS, DHCP, VPN, and Microsoft 365.
✔ Monitor and support AWS Cloud services related to desktop support.
✔ Assist in disaster recovery, security enhancements, and system upgrades.
✔ Document technical issues and resolutions for future reference.
???? Requirements
???? Qualifications & Experience:
✅ B.Tech (IT) preferred – Only science graduates can apply.
✅ 2+ years of experience in desktop/network support.
✅ Hands-on experience with Microsoft Windows Servers, Active Directory, and Cisco switches/routers.
✅ Certifications like AWS, MCSE, CCNA, ITIL (preferred).
✅ Strong troubleshooting & problem-solving skills.
✅ Willingness to work rotational shifts.
???? Resources Requirement (Mandatory for Remote Work):
- Laptop/Desktop: Windows OS (Laptop preferred)
- Screen Size: 14 inches
- Screen Resolution: FHD (1920 x 1080)
- Processor: Intel i5 or higher
- RAM: Minimum 8GB
- Software: AnyDesk
- Internet Speed: Minimum 100 MBPS
???? About ARDEM
ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) service provider. With over 20 years of experience, we serve clients across the USA and Canada. Our mission is to continuously innovate and deliver exceptional outsourcing and automation solutions.
???? Join us and be part of our rapidly growing global team!
???? Location: Remote (Work from Home)
???? Schedule: Monday to Friday, Rotational Shifts
???? Contact: 915.130.3150
???? Email: Recruitment_ARDEMDataServices@ardem.com
???? Apply now on ARDEM’s Careers Page! ????
⚠ Important Note:
ARDEM will never ask for personal or banking information during the hiring process. Any party claiming to represent ARDEM and offering work-from-home jobs outside our official career page is fraudulent. Please verify all job postings through ARDEM’s official website.
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