Description

Job Title: Senior Software Engineer

Location: Chennai, Tamil Nadu
Job Type: Full-time
Shift and Schedule: Weekend availability

Company Overview

Comcast brings together the best in media and technology, driving innovation to create world-class entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in various businesses, creating career opportunities across a wide range of disciplines. We are committed to revolutionizing industries and leading the future in media and technology.

Job Summary

We are seeking an enthusiastic and motivated Senior Software Engineer to develop and operate backend components for our real-time communication platform. You will work on key features such as VoIP softphone, conferencing, screen sharing, voicemail, call recording, and RESTful API services. As a part of a DevOps team, you'll collaborate with individuals of various experience levels, scaling, optimizing, and building new features to enhance the customer experience.

This role provides an excellent opportunity to make a significant impact and contribute to the expansion of our Unified Communications business.

Job Responsibilities

• Collaborate with Engineering Project Manager: Provide consultative direction, developing long-term objectives, and determining resources, technology, and course of action to achieve results.

• Cross-Functional Collaboration: Work with product managers, third-party vendors, and marketing teams to deliver quality products on time, meeting defined requirements.

• Relationship Building: Establish and maintain working relationships within product development teams, vendors, and contractors.

• Product Lifecycle: Contribute to product and technical requirements, design documents, transaction models, capacity and bandwidth models, and operational procedures.

• Business Insights: Apply knowledge of internal/external business issues to improve products and services.

• Customer Needs: Anticipate customer needs, assess requirements, and identify solutions.

• Project Management: Ensure projects are efficiently transitioned into QA and operations, meeting timelines and requirements.

• Failure Management: Review system failures and provide feedback for future prevention.

• Leadership: Provide technical guidance for cross-platform applications, ensuring timely restoration of system failures.

• Independent Judgment: Exercise independent judgment in significant matters.

Preferred Skills & Experience

• Programming Languages: Expertise in C/C++, with intermediate experience in GoLang.

• Open Source Software: Hands-on experience with open-source technologies.

• REST APIs: Expertise in consuming and producing REST APIs.

• VoIP Technologies: Knowledge of SIP protocol, VoIP technologies, and telephony software such as pjSIP, Freeswitch, Jitsi, and Broadsoft.

• Database Knowledge: Working knowledge of SQL and NoSQL databases.

• Cloud Infrastructure: Experience in cloud platforms like AWS, OpenStack, and VMware.

• SDLC: Familiarity with Software Development Life Cycle (SDLC).

• Code Review: Experience in peer code reviews and mentoring junior developers.

• Scrum: Scrum experience is a plus.

Core Responsibilities

• Consultation: Collaborate with project stakeholders to identify product and technical requirements and analyze integration needs.

• Software Development: Design, develop, and support new software applications. Assist in the rollout of software updates.

• Training: Provide guidance to junior Software Development Engineers on software applications.

• Documentation: Oversee the research, writing, and editing of technical requirements, evaluation plans, test results, and technical manuals.

• Innovation: Stay current with technological developments and evaluate competitive applications and products.

• Technical Leadership: Provide mentorship to junior engineers and lead design processes.

• Performance Metrics: Track performance metrics, ensuring on-time, on-budget software delivery.

• Collaboration: Work closely with Quality Assurance to ensure applications meet technical specifications.

• Expertise: Display expertise in engineering methodologies and process redesign.

Additional Responsibilities

• Customer Experience: Prioritize customer needs, ensuring seamless digital experiences at all touchpoints.

• Team Collaboration: Work together with colleagues to drive results and growth.

• Inclusivity & Diversity: Respect and promote inclusion and diversity within the team.

• Ethical Standards: Always act in the best interest of customers, investors, and communities.

Education & Experience

• Education: Bachelor's Degree preferred. Comcast also considers applicants with relevant coursework, experience, or professional expertise.

• Experience: 7-10 years of relevant work experience in software development.

Compensation & Benefits

Comcast offers a competitive pay package, including base pay and potential commission/bonus opportunities. Comcast provides best-in-class benefits, supporting employees physically, financially, and emotionally during significant milestones and everyday life events.

Equal Opportunity Employer

Comcast is committed to being an equal opportunity workplace. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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