Director of Sales @ ibis Vikhroli, Ibis Navi Mumbai & ibis Thane
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
10-Jul-2026
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Group
Description
Job Details:
-
Job Type: Full-time
-
Location: Mumbai, Maharashtra
About Accor:
At Accor, we are more than just a global leader in hospitality; we provide opportunities for personal growth and endless possibilities. We believe in creating a work environment where employees can thrive and have fun doing what they love. By joining us, you’ll be part of a company that values creativity and innovation, and offers opportunities to explore hospitality like never before.
Job Description:
As a Sales and Marketing Manager, your primary role will be to manage the operations of the Sales and Marketing Department, ensuring that product quality standards are met and optimal service is provided to hotel clients. You will focus on maximizing revenue in rooms and catering, performing human resource functions to enhance performance, and ensuring adherence to guest service standards to maximize satisfaction.
Key Responsibilities:
Administration:
-
Develop and manage the Annual Revenue Plan, Marketing Budgets, and Forecasts.
-
Create and execute action plans related to the Revenue Plan, ensuring objectives are achieved.
-
Provide advisory support to the General Manager.
-
Coordinate efforts to increase business volume, including advertising, sales promotion, and personal selling.
-
Develop programs to increase profitability:
-
Enhance average rates, overall occupancy, and business volume during off-peak periods.
-
Stimulate local F&B and Banquet sales.
-
Enhance the hotel’s image in the local community.
-
-
Participate in the community via associations and trade organizations.
-
Regularly review activity reports from Sales and Marketing staff to ensure targets are met.
-
Oversee internal promotion pieces for visual effect, ensuring they meet brand standards.
-
Work with F&B Department to promote sales through special events.
-
Build relationships with external stakeholders, including clients, travel agents, and local businesses.
-
Analyze market potential and competitors’ sales/promotion efforts.
-
Recommend the most productive advertising for the hotel, considering past campaign effectiveness.
Customer Service:
-
Deliver on the brand promise, providing exceptional service to guests at all times.
-
Resolve all guest and internal customer complaints efficiently.
-
Maintain positive working relationships with guests and colleagues.
Operational Duties:
-
Ensure all operating standards comply with hotel policies and procedures.
-
Update and maintain the Departmental Operations Manual.
-
Achieve room targets and ensure strategic market influx.
Employee Management:
-
Plan staffing needs and recruit according to company guidelines.
-
Provide thorough induction programs for new staff.
-
Ensure training programs are implemented to address staff needs.
-
Conduct performance appraisals, probation reviews, and manage staff leave requests.
-
Provide coaching, counseling, and feedback to enhance staff performance.
-
Maintain up-to-date staff records.
-
Maintain good communication with staff and ensure a collaborative work environment.
-
Produce efficient work schedules and ensure health and safety regulations are adhered to.
Occupational Health & Safety:
-
Ensure all employees are fully trained and adhere to the hotel’s health, safety, and hygiene policies.
-
Take corrective action to address hazardous situations and ensure safety standards are met.
What We’re Looking For:
-
Experience: Proven experience in sales and marketing within the hospitality industry.
-
Skills: Strong leadership, organizational, and communication skills.
-
Knowledge: Understanding of market trends and ability to devise strategies for growth.
-
Qualifications: Bachelor's degree in Marketing, Hospitality, or a related field (preferred).
Accor is committed to creating an inclusive and diverse environment. Join us to be part of something bigger and start your journey in hospitality with Accor.
Let me know if you'd like any further adjustments!
.jpg)
1.jpg)
4.jpg)
2.jpg)
4.jpg)
9.jpg)
.jpg)
6.jpg)
.jpg)
1.jpg)
DISCLAIMER
Welcome to Jobjaniye.com. We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Jobjaniye.com. does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Jobjaniye.com., and we wish you success in your job search.
For any inquiries or to raise a complaint, please contact us at jobpostingcustomercare@gmail.com.