Date Posted
13-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: Site Reliability Engineer (SRE)
Company: American Express
Job Location: Bengaluru, Karnataka
Job Type: Full-time
Benefits: Health insurance and a full suite of well-being programs (details below)
About American Express
At American Express, we believe in the power of people and businesses to make extraordinary progress. When you join Team Amex, you become part of a global community committed to customer excellence, collaboration, and growth. We invest in our people with a culture where everyone is seen, heard, and valued.
Role Overview
As a Site Reliability Engineer (SRE), you will lead strategies that drive system reliability, observability, and operational excellence for GRC (Governance, Risk & Compliance) technology solutions. You will work cross-functionally to build robust, scalable, and high-performing systems while fostering a culture of resilience and automation.
Key Responsibilities
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SRE Strategy & Leadership:
Develop and execute a comprehensive SRE strategy aligned with business objectives. Lead and mentor a team of SREs to enhance the reliability and performance of GRC platforms. -
Observability & Monitoring:
Establish observability frameworks to provide real-time system insights. Implement monitoring tools, dashboards, and alerting mechanisms for proactive issue detection. -
Production Support Optimization:
Oversee end-to-end production support, including incident management, root cause analysis, and ensuring SLA compliance. Drive initiatives to reduce MTTR and improve service reliability. -
Customer Journey Improvement:
Partner with product and engineering teams to deliver seamless and reliable user experiences across GRC systems. -
Reliability Engineering Best Practices:
Promote best practices like error budgeting, chaos engineering, and disaster recovery planning to increase system resilience. -
Automation & Efficiency:
Automate operational workflows, deployment pipelines, and incident response processes to reduce manual interventions and enhance overall system uptime.
Eligibility Criteria
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Experience: 4–8 years in SRE, DevOps, or similar roles
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Programming: Proficiency in Java, Python, or JavaScript
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Monitoring Tools: Experience with Splunk, Dynatrace, or Prometheus
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Cloud Platforms: Hands-on with AWS, Azure, or Google Cloud
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Containerization: Familiarity with Docker, Kubernetes, and microservices architecture
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ITSM Tools: Knowledge of ServiceNow or similar ticketing systems; ITIL experience is a plus
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DevOps/SRE Practices: Proven track record in culture change, automation, and DevOps transformation
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Observability: In-depth experience with monitoring, logging, tracing, and performance analysis
What We Offer
American Express prioritizes holistic well-being with comprehensive benefits including:
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Competitive base salary and bonus incentives
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Medical, dental, vision, life insurance, and disability benefits
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Retirement programs and support for financial well-being
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Flexible work models (hybrid, onsite, or virtual depending on business need)
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Generous paid parental leave policies
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Access to global wellness centers (location-specific)
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Free and confidential counseling via the Healthy Minds program
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Training and career development opportunities
Diversity & Inclusion
American Express is proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.
Background Verification
Offer of employment is subject to successful background verification, in accordance with applicable laws and regulations.
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