12-Jul-2026
Delhi (DL), 1
Full Time
Huntsman
Job Type: Contractual / Temporary
Work Setup: Remote
Client: Fortune 500 American Multinational Technology Company
Platform: Upwork – The world’s largest marketplace connecting businesses with independent talent globally
As an M365 Technical Advisor, you will support customers during their Microsoft 365 trial phase by resolving technical issues and helping them fully utilize the M365 platform. Your goal is to provide expert advice, encourage adoption of workloads, and help transition customers from trial to paid subscriptions—ultimately increasing product usage and license consumption in the small business segment.
Provide technical support and advice related to Microsoft 365 subscriptions
Respond to customer queries via chat and phone regarding:
Admin tasks on the M365 web app
Domain registration and purchase
Office installation and configuration
Usage of M365 tools and workloads
Understand customer intent behind starting the trial and align solutions to business or personal goals
Help customers adopt the full M365 suite, increasing workload usage and license volume
Assist in technical implementations and offer migration expertise
Drive customer satisfaction and long-term platform engagement
Advisory or technical implementation experience in M365 environments
Strong consultative and problem-solving skills
Proven expertise in Microsoft 365 migrations
Comfortable with fast-paced support and customer relationship management
Windows 10 Pro device with the latest updates installed
Minimum 8GB RAM (16GB recommended), Core i3 or above, 256GB HDD (SSD preferred)
Stable LAN connection with minimum 25 Mbps download / 10 Mbps upload
Noise-canceling microphone/headset and webcam (Windows Hello compatible preferred)
No Wi-Fi usage or third-party antivirus software allowed (security policy)
Microsoft Certifications such as MVP, MCT, MCSA, MCSE
Experience with RAVE systems (a plus, not mandatory)
Previous freelance or client-facing support roles
Familiarity with Microsoft’s technical architecture and customer support workflows
Must not be connected to another company’s domain
Must not use remote management or inventory tools
Verified media device compatibility with Microsoft Teams
Verified non-shared work environment with sufficient privacy and speed
Work with a top-tier Fortune 500 client
Competitive pay
Fully remote opportunity
Confidential application process under EEO guidelines
Let me know if you'd like this version adapted for LinkedIn, a proposal template, or your resume!
4o
Welcome to Jobjaniye.com. We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Jobjaniye.com. does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Jobjaniye.com., and we wish you success in your job search.
For any inquiries or to raise a complaint, please contact us at jobpostingcustomercare@gmail.com.