12-Jul-2026
Delhi (DL), 1
Full Time
Huntsman
Location: Remote
Job Type: Contractual / Temporary
Upwork is the world’s largest freelance marketplace, connecting businesses with independent talent across the globe. We are currently working with one of our clients, a leading American multinational technology company, to find an M365 Technical Advisor with expertise in migrations.
As an M365 Technical Advisor, you will provide technical support and advice to customers using Microsoft 365. Your role will include troubleshooting technical issues, understanding customer needs, and guiding them to fully utilize the features of Microsoft 365. You will work with customers who have subscribed to a Microsoft 365 trial and help them transition to a paid subscription, increasing workload usage and license consumption.
You will assist customers with:
Addressing technical advisory and implementation queries via chats and phone calls.
Resolving issues related to M365 tools such as the M365 web application, domain registration, Office installation, and feature usage.
Understanding customer needs to ensure they use the full capabilities of their Microsoft 365 subscriptions.
Experience in technical advisory or technical implementation.
Strong consultative skills within a Microsoft 365 environment.
Expertise in handling Microsoft Migrations.
Microsoft certifications such as MVPs, MCTs, MCSAs, and MCSEs are preferred but not mandatory.
Familiarity with RAVE (optional).
Ability to manage customer relationships, provide technical guidance, and motivate customers towards solutions.
Windows 10 Pro with the latest updates installed.
Minimum 8 GB RAM (16 GB preferred).
Core i3 processor (i5 recommended).
256GB Hard Disk (SSD preferred).
25 Mbps download speed & 10 Mbps upload speed (with LAN connection only; no WiFi).
Microphone/headset with noise cancellation (not a phone headset).
Webcam (preferably compatible with Windows Hello technology).
Fortune 500 Client
Competitive Pay
Remote Work
All information will be kept confidential according to EEO guidelines.
If you're interested, please apply and get ready to join an innovative team supporting one of the top technology companies globally.
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