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Date Posted
06-Jul-2026
Location
Telangana (TG), 1
Job Type
Full Time
Company
Group
Description
Network Engineer – Jade Global
???? Location: Hyderabad, Telangana
???? Job Type: Full-time | ???? Duration: 1 Year | ???? On-site (Locals Only)
Job Overview
Jade Global is seeking a Network Engineer to join our dynamic team in Bangalore, India. This role involves deployment, support, and upgrades of production Zoom Phone, Zoom Meeting, and NICE infrastructure for our global locations. You will work closely with the network engineering team to design, configure, and troubleshoot voice systems.
???? Mode of Interview: Online (ZOOM)
???? No. of Interview Rounds: 2
???? Position Type: Replacement
Key Responsibilities
✅ Implementation & Support
- Deploy and support enterprise-class voice networks for Zoom Phone, NICE CxOne Contact Center, SFDC Voice, and AudioCode.
- Set up voice infrastructures in new and existing offices worldwide.
- Manage global telecom ISP for SIP trunking and voice circuits.
✅ System Monitoring & Troubleshooting
- Proactively monitor, analyze, and troubleshoot the global voice infrastructure.
- Diagnose and resolve voice and video-related issues.
✅ Design & Development
- Design, configure, and script NICE CxOne Contact Center software (ICM, CVP, IP-IVR) and integrated peripherals.
- Call routing, configuration, and ICM scripting.
- Assist in developing voice, video, and collaboration technology roadmaps globally.
✅ Vendor & Process Management
- Work with worldwide telecom vendors to secure the best voice services.
- Develop and document voice and video network operations processes and procedures.
Required Skills & Experience
???? Education & Certification
- BS in Computer Science or a related technical field.
???? Technical Expertise
- 3+ years of hands-on experience in Cisco and Zoom voice and basic network engineering.
- Strong experience with Zoom Phone, NICE CxOne Contact Center, and SBC.
- NICE ICM Enterprise development and deployment, including scripting, configuration, and call routing.
- Hands-on experience with IP-IVR, CVP integration, Cisco CUBE, and Voice Gateways.
- Experience with Zoom / Poly / Neat Room video conferencing and integration.
???? Preferred Skills
- Experience with Cloud/On-prem Call Centers.
- Good troubleshooting skills with voice calls, signaling, and SIP knowledge.
- Knowledge of SFDC and PBX platforms like ZOOM.
???? Soft Skills
- Strong communication and documentation skills.
- Ability to work effectively with large teams.
- Quick learner with a self-motivated and proactive approach.
Why Join Jade Global?
At Jade Global, we believe in investing in our employees' personal and professional growth. Our work culture is built on:
???? World-Class Opportunities – Be part of an organization that attracts top talent globally.
???? Employee-Centric Benefits – Health policies, leave donation programs, and work-life balance.
???? Career Growth & Learning – Work with cutting-edge technologies and advance your skills in a supportive environment.
???? Join Us & Build a Future in Network Engineering! ????
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