Sales Rep, CSS Learning Adoption & Renewals
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
12-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: Customer Success Services - Sales Representative, Learning Adoption & Renewals
Location: Bengaluru, Karnataka
Job Type: Full-time
Role Overview:
Oracle Cloud University (OCU) is a fast-growing education business unit within Oracle’s Customer Success Services (CSS) organization. OCU enables customers, partners, and employees to learn about Oracle’s cloud services, including SaaS, PaaS, IaaS, and On-Prem products. As a Sales Representative for Learning Adoption & Renewals, you will drive maximum adoption and consumption of Oracle University Learning Subscriptions, manage accounts, and secure renewals while maintaining high customer satisfaction levels.
Key Responsibilities:
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Customer Engagement & Success:
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Develop long-term partnerships with Oracle University customers to ensure they realize the full value of their learning solutions.
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Deliver an exceptional learning experience by proactively communicating with Training Administrators and orchestrating the right internal resources.
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Track and execute customer learning goals using CSM processes.
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Act as a liaison between the customer and Oracle University delivery/product development teams.
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Adoption & Expansion:
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Drive adoption, activation, and consumption of Oracle University Learning Subscriptions.
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Identify opportunities for product expansion and up-sell.
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Work to secure renewals and mitigate renewal risks by collaborating with extended internal teams to execute "get well" plans.
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Customer Satisfaction & Renewals:
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Maintain high client satisfaction and ensure timely renewals for small to medium-sized customers in your assigned territory.
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Educate customers on business practices, contractual implications, and Oracle's portfolio.
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Ensure customer understanding of applicable Oracle services.
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Manage exceptions for customers with issues that may delay renewals and ensure resolution.
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Sales & Forecasting:
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Meet productivity expectations on outbound calls for renewals.
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Transfer leads to sales representatives for top-tier opportunities.
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Accurately forecast business targets and opportunities in the assigned territory.
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Job Requirements:
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Experience:
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3 to 7 years of experience in Customer Success or Cloud Sales, with a demonstrated ability to build successful customer relationships.
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Sales experience in international markets is required.
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Skills:
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Strong communication and presentation skills.
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Basic understanding of cloud architecture.
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Proven ability to manage complex account situations and resolve issues effectively.
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Strong consulting skills, with a track record of working as a trusted advisor to clients.
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Passion for customer success and ability to drive business value for clients.
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Personal Traits:
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Self-motivated, team-oriented, and focused on exceeding client expectations.
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Ability to prioritize, multitask, and perform effectively under pressure.
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Let me know if you'd like to make any changes or need further details!
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