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Sales Representative - Remote (Unlimited Incentives)
English
₹15000/MONTH
1 Year
Bachelor's (Preferred)
Work From Office
Date Posted
11-Jul-2026
Location
Delhi (DL), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: Sales Representative
Job Type: Full-time, Remote
Pay: $2.25/hour (Base Pay) + Unlimited Incentive Bonus ($3.5 per appointment booked and seen)
Location: Fully Remote
Schedule: Night Shift (Monday to Friday, Eastern Time)
Benefits: Paid Time Off (PTO), Unlimited Incentive Bonus
About Nao Medical:
At Nao Medical, we are revolutionizing healthcare by combining cutting-edge technology with personalized care. Over the past 13 years, we have proudly served over a million New Yorkers at our various locations. Our mission is simple: to provide accessible, high-quality care tailored to each patient's needs. We are committed to breaking down healthcare barriers, championing health equity, and delivering value-based care to create healthier communities.
Job Summary:
As a Sales Representative, you will play a crucial role in our healthcare call center. Your responsibilities will include managing inbound and outbound calls, handling inquiries, scheduling appointments, and achieving sales goals. This position is essential for building strong patient relationships, driving service utilization, and ensuring the smooth delivery of healthcare services.
Primary Responsibilities:
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Inbound Calls: Provide accurate information and support related to healthcare services, appointments, and patient concerns.
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Outbound Calls: Express appreciation, gather feedback, resolve issues, and confirm or reschedule appointments.
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Sales Engagement: Promote services and products effectively, meet or exceed sales targets, and leverage upselling opportunities.
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Multichannel Support: Assist patients via email and chat, providing prompt responses and necessary follow-up.
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Documentation: Accurately document all patient interactions in compliance with company policies.
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Training and Development: Participate in ongoing training to enhance customer service skills and stay updated on healthcare protocols.
Job Requirements:
Education and Certifications:
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Completion of at least 2 years of college or equivalent training and certifications.
Experience and Qualifications:
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1+ years of sales experience (required).
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1-2 years of customer service experience, preferably in the healthcare industry.
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Knowledge of EMRs (e.g., eClinicalWorks) and HIPAA regulations (a plus).
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Proficiency in Google Workspace (Docs, Sheets, Drive).
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Basic understanding of data security and confidentiality practices.
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Strong knowledge of sales and customer service principles.
Technical Requirements:
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Reliable wired internet connection with at least 100 Mbps speed.
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Computer/laptop with at least Intel Core i5 or Ryzen 5 processor and 8GB RAM.
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Operating system: Windows 10 or macOS (latest version).
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Clear webcam (720p or better) and microphone for communication.
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Antivirus software and optional VPN for data security.
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Backup systems for electricity and internet outages.
Duties and Responsibilities:
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Make outbound calls to confirm and schedule appointments, upsell services, and collect feedback.
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Provide patient support via email, SMS, and chat in a timely manner.
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Resolve patient concerns promptly and efficiently.
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Follow up with patients regarding upcoming visits and appointments.
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Collaborate with healthcare providers regarding patient care.
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Respond to inbound inquiries and document interactions.
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Utilize automation and AI tools to improve efficiency.
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Participate in ongoing training and learning opportunities.
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Be flexible with shifting schedules and willing to work overtime if necessary.
Incentives:
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Paid Time Off (PTO)
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Performance Incentive Bonus: Unlimited earning potential at $3.5 per appointment booked and seen.
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Top Performing Agents: Average Monthly Incentive Range is $250-$800 (excluding base rate).
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Salary based on performance: The more you work, the more you can earn.
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Equal Employment Opportunity Statement:
Nao Medical is an Equal Opportunity Employer. We are committed to fostering a culture of diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, age, disability, or any other characteristic protected by law.
If you're passionate about healthcare and customer service, and are ready to take on a dynamic, rewarding role, join Nao Medical in transforming healthcare delivery!
Let me know if you need further adjustments!
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