Date Posted
04-Jul-2026
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Group
Description
???? Hiring: Software Support Executive – Pune, Maharashtra
???? Job Details
- ???? Pay: From ₹10,000 per month
- ???? Job Type: Permanent | Full-Time
- ???? Location: Pune, Maharashtra
- ⏰ Shift & Schedule:
- Night Shift | Fixed Shift
- Monday to Friday
- Weekend Availability
- ???? Benefits:
- Flexible Schedule
- Work from Home (Hybrid Model)
???? Job Description
We are looking for an ambitious and energetic Software Support Executive to assist clients and projects with our Software & Apps. You will serve as the company's face, ensuring customer satisfaction and support.
???? Key Responsibilities
✔ Develop a service & support plan prioritizing customer satisfaction.
✔ Conduct research to identify customer needs.
✔ Meet with customers and internal teams to discuss software usage.
✔ Promote company products & services, addressing customer goals.
✔ Keep track of support tasks, assigned work, and other details.
✔ Provide trustworthy feedback and after-sales support.
✔ Build long-term relationships with new and existing customers.
✔ Install multiple software on the client side through remote access or visits.
???? Requirements & Skills
✅ Proven experience as a Software Support Executive or a similar role.
✅ Knowledge of customer service and software applications.
✅ Proficiency in MS Office and Software/Apps.
✅ Strong communication skills and ability to connect with others.
✅ Effective time management and planning skills.
✅ Ability to create flow diagrams for software processes.
???? Additional Information
???? Work Location: Hybrid (Work from Home & In-Person in Pune)
???? Work Days: Monday to Friday | Weekend Availability
???? Apply now and join our dynamic team! ????
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