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Technical Customer Support Executive
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
04-Jul-2026
Location
Kerala (KL), 1
Job Type
Full Time
Company
Huntsman
Description
Job Details
Job Title: Technical Customer Success Associate
Job Type: Full-time | Regular / Permanent | Fresher-friendly
Location: Poojappura, Thiruvananthapuram, Kerala
Salary: ₹15,000 - ₹25,000 per month (Based on experience and interview performance)
Shift & Schedule: Night shift | Monday to Saturday (10 AM – 6 PM)
About Us
We are a dynamic product-based company committed to delivering groundbreaking solutions to our global customer base. We are looking for an enthusiastic and dedicated Customer Success Associate to join our team and contribute to our mission.
Learn more about us: https://pickyassist.com/en
Key Responsibilities
✔ Customer Onboarding & Assistance – Help customers get started with our software-based products, understand their needs, and maximize their product experience.
✔ Technical Support & Troubleshooting – Provide remote troubleshooting through chat, online meetings, and calls to resolve customer issues efficiently.
✔ Product Expertise & Recommendations – Continuously learn new technologies and suggest better solutions to enhance the customer experience.
✔ Customer Communication & Problem-Solving – Use strong analytical abilities and excellent English skills to provide high-quality responses to customer inquiries.
Skills & Qualifications
✅ Experience: 1+ year in a customer support role (Preferred) | Freshers with a technical background can also apply
✅ Education: Bachelor's degree (Preferred)
✅ Technical Knowledge: Basic understanding of software functionalities and IT troubleshooting
✅ Communication: Strong command of English (Written & Spoken) | Any foreign language is a plus
✅ Learning Attitude: Quick learner with a passion for new technologies and problem-solving
???? Preference for candidates residing in Trivandrum City limits
Salary & Work Details
???? Salary: ₹15,000 - ₹25,000 per month (Based on experience & interview performance)
???? Shift: Night Shift | Monday to Saturday (10 AM – 6 PM)
???? Location: Office-based role in Edapazhinj, Thiruvananthapuram, Kerala
???? Commute/Relocation: Candidates should be able to reliably commute or be willing to relocate before starting work.
Employee Benefits
✔ Provident Fund (PF)
✔ Cell phone reimbursement
✔ Flexible schedule
✔ Leave encashment
✔ Paid sick time
✔ Performance Bonus
✔ Yearly Bonus
✔ Secure job with annual salary increments based on performance
✔ Career growth opportunities with professional development support
Application Details
???? Application Deadline: 01/04/2025
???? Expected Start Date: 10/03/2025
If you are passionate about customer service and technology, and want to be part of a team that strives for excellence, we would love to hear from you!
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