Technology OpS Support Practitioner
English
₹20000/MONTH
3 Year
Bachelor's degree
Work From Office
Date Posted
04-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Huntsman
Description
Technology Ops Support Practitioner
???? Location: Bengaluru, Karnataka (Work from Home)
???? Job Type: Full-Time
???? Experience: Minimum 3 years
???? Education: 15 years of regular educational qualifications (Degree/Diploma in IT or equivalent experience)
???? Project Role: Technology Ops Support Practitioner
Role Overview:
As a Technology Ops Support Practitioner, you will own the integrity and governance of systems, ensuring best practices for delivering services. You will be responsible for developing, deploying, and supporting infrastructures, applications, and technology initiatives from an architectural and operational perspective, adhering to existing standards and delivery methods.
???? Key Responsibilities
Technical & Functional Support
✔ Provide technical and functional support for:
- Sensor Hardware
- Digital Smart Lockers
- MagicInfo Devices
✔ Manage day-to-day operations of these workplace technologies via vendor portals.
✔ Identify, implement, and oversee technical and process improvements.
✔ Extract reports and share insights with Team Lead and Manager.
✔ Adhere to operational processes and technical standards.
✔ Execute scheduled operational processes (Password rotations, Account verifications).
✔ Assist teams in accessing relevant hardware platforms for data or dashboard insights.
✔ Implement changes, perform maintenance, and resolve incidents outside business hours if required.
✔ Open vendor tickets with detailed problem descriptions and supporting information.
✔ Coordinate with vendors, workplace & LTS teams for troubleshooting and incident resolution.
✔ Utilize Azure DevOps for agile methodology and work tracking.
???? Required Technical Skills
✔ Primary Skill: Unified Communication & Collaboration Operations
✔ Additional Skill: Workplace Product Support
✔ Workplace Technologies:
- MagicInfo: Manage video replacement, monitor control, and process customer requests.
- Sensors: Understand IoT office management and coordinate physical sensor-related tasks (battery changes, gateway resets, etc.).
- Digital Lockers: Manage Vecos SaaS platform for support, security, and access issues.
✔ Technical Expertise:
- Strong Desktop Support knowledge.
- Network Troubleshooting skills.
- Understanding of IoT architecture and components.
- Familiarity with technical documentation development.
- Ability to explain technical issues effectively to non-technical users.
???????? Personal Attributes
✔ Strong time management skills.
✔ Detail-oriented, enthusiastic, and a self-starter.
✔ Ability to work independently and in a team environment.
✔ Excellent verbal & written English communication.
✔ Ability to handle multiple tasks and interact with key executives and customers.
???? Work-from-Home Infrastructure Requirements
✔ Internet Speed: Minimum 50 Mbps.
✔ Hardware: Desktop/Laptop with 6 GB RAM.
???? Apply Now!
Join us and be a part of a dynamic team driving workplace technology solutions! ????
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