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Account Development Representative
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
06-Jul-2026
Location
Haryana (HR), 1
Job Type
Full Time
Company
American Express
Description
Job Title: MI Analyst – American Express Global Business Travel (Amex GBT)
Location: Gurgaon, India
Job Type: Full-Time
About Amex GBT
At Amex GBT, we believe in travel as a force for good, empowering our colleagues to make a real impact in the industry. We offer a collaborative and inclusive culture where your contributions are valued.
Ready to explore a career path? Start your journey with us.
Role Overview – MI Analyst
As an MI Analyst, you will play a key role in managing client reporting, data analysis, and strategic decision-making. You will be responsible for maintaining accurate data, developing MI solutions, and supporting business objectives through reporting and analytics.
Key Responsibilities
- Maintain client setup (Customer IDs, DKs, Reason Codes, etc.) in the Amex GBT MI database to ensure consistent global reporting.
- Manage and prepare quarterly review reports, monthly & ad-hoc reports aligned with client specifications and deadlines.
- Ensure accuracy of all scorecards and assist in building presentations to drive internal business goals.
- Analyze client needs and develop MI solutions to support strategic initiatives.
- Act as the primary contact for MI-related queries, including reporting tool support, setup, maintenance, issue resolution, and consultation.
- Support day-to-day operations to enable the team to focus on strategic initiatives.
- Assist in interactive initiatives, ensuring smooth implementation of new markets & services and overseeing MI, service delivery, and online processes.
- Audit airfare checks requested by clients and ensure compliance with financial settlements.
- Provide client program support by assisting with action plans, client meetings, and internal coordination.
- Work with finance teams to manage monthly financial settlements and consolidate yearly account confirmation files.
What We’re Looking For
✅ Graduate with 5-9 years of experience in the business travel industry.
✅ Strong knowledge of business travel processes, including front office, mid-office, and back-office tools.
✅ Experience managing multiple work streams, prioritizing client requests, and leveraging project management methodologies.
✅ Analytical mindset with the ability to develop insights, validate data, and create recommendations.
✅ Proficiency in Microsoft Office (Excel, PowerPoint, Word).
✅ Excellent communication skills (written & verbal) with attention to detail.
✅ Ability to handle ambiguity and present data-driven results in a compelling manner.
✅ Strong interpersonal skills to build relationships with internal and external stakeholders.
✅ Proactive problem-solver with a resourceful approach and commitment to success.
Why Join #TeamGBT?
???? Work-Life Balance: Flexible benefits tailored to support your personal and professional growth.
???? Comprehensive Benefits: Health insurance, retirement programs, parental leave, adoption assistance, and more.
✈️ Exclusive Travel Perks: Access to travel deals from major providers, including flights, hotels, cruises, and car rentals.
???? Career Growth: Learning opportunities with tuition assistance, 20,000+ online courses, and leadership development programs.
???? Diversity & Inclusion: Join our global Inclusion Groups and contribute to meaningful discussions and initiatives.
???? Mental Well-being: Resources for emotional and mental health support for you and your immediate family.
???? Equal Opportunity Employer: We celebrate diversity, equity, and inclusion at all levels.
♿ Accessibility Support: Reasonable accommodations for individuals with disabilities.
Join Us!
Passionate about our mission? Even if you don’t meet every requirement, apply anyway—you might be exactly who we need! ????
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