Date Posted
05-Jul-2026
Location
Delhi (DL), 1
Job Type
Full Time
Company
Group
Description
Technical Account Manager (EMEA) – Contentstack
???? Pay: €75,000 - €95,000 (Base) + Variable
???? Location: EMEA Region
Who We Are
At Contentstack, we’re more than just colleagues—we’re a tribe. Our mission is to make Contentstack indispensable for organizations, enabling them to tell their stories and connect with their audiences through modern, inspiring experiences. We embrace diversity, innovation, and integrity, always striving to do the right thing.
???? #OneTeamOneDream – Chalo, let’s go!
What We’re Looking For
We’re searching for a strategic and dynamic Technical Account Manager (TAM) in EMEA to lead our global TAM team and drive customer success. This role is critical in ensuring our clients maximize the value of our solutions by fostering strong partnerships and delivering expert technical guidance.
What You’ll Do
✔ Be a Trusted Advisor – Build strong client relationships, focusing on retention, renewals, and expansion opportunities.
✔ Cross-Functional Collaboration – Work with Product, Engineering, and Sales teams to deliver seamless solutions.
✔ Technical Expertise – Maintain deep knowledge of our product offerings to help clients optimize their use of our services.
✔ Proactive Issue Resolution – Manage escalations and resolve complex technical challenges effectively.
✔ Process Optimization – Continuously improve TAM processes for better efficiency and customer satisfaction.
✔ Pre-Sales & Solution Architecture – Support pre-sales efforts, assist with service agreements, and provide strategic insights.
✔ Feedback Loop – Provide insights to inform product development and future enhancements.
What Excites Us About You
???? Experience:
- 7-10 years in technical account management, customer success, or related fields.
- Proven success managing large-scale enterprise customers.
- Experience leading high-performing teams and resolving complex technical issues.
???? Education:
- Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
???? Technical Expertise:
- Strong background in cloud platforms, content management, composable/MACH architecture, and software development.
- Experience working in fast-paced, customer-centric environments.
???? Skills & Mindset:
- Strategic thinker with a customer-first mindset.
- Excellent communication and negotiation skills.
- Strong conflict resolution and problem-solving abilities.
- Process-driven with attention to detail and a focus on continuous improvement.
- Adaptable, energetic, and collaborative.
- Willingness to travel as needed.
???? Location Requirement: Must be based in EMEA.
Why Join Contentstack?
???? Exciting & Impactful Work – We hire trendspotters and trendsetters who love to learn, grow, and innovate every day.
???? Tribe Vibe – We enforce a strict “No Ahole Policy”** and believe in staying connected, whether through happy hours, outings, or volunteer opportunities.
???? Bragging Rights – We work with top-tier global brands like ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, and Shell.
???? One Team, One Dream – We embrace flat hierarchies where every voice matters. You’ll stay updated on business performance and contribute to our incredible growth.
Join Us!
If you’re passionate, strategic, and customer-focused, we’d love to hear from you—even if you don’t meet every requirement. You might be exactly who we need!
???? Apply today and be part of the Contentstack tribe! ????
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