Date Posted
02-Jul-2026
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Tesla
Description
Live Chat Remote Support Agent
Job Overview
Location: Mumbai, Maharashtra, India
Company Name: Tesla
Salary: ₹60,000
Job Type: Full Time
Job Summary:
Tesla is seeking a dedicated Live Chat Remote Support Agent to provide exceptional customer service through live chat platforms. This fully remote role is ideal for individuals with excellent communication skills, a customer-first mindset, and the ability to multitask effectively. As a Live Chat Support Agent, you will assist customers with inquiries, troubleshoot issues, and ensure a seamless service experience.
Key Responsibilities:
- Respond promptly to customer inquiries via live chat, maintaining a professional and friendly tone.
- Effectively diagnose and resolve customer issues in compliance with company guidelines.
- Escalate complex or unresolved issues to the appropriate team or department.
- Maintain detailed records of customer interactions and feedback for future reference.
- Assist customers with product information, order details, and account-related queries.
- Contribute to the improvement of customer service processes by providing valuable feedback.
- Stay up to date with company products, policies, and tools to provide accurate information.
Required Skills and Qualifications:
- Strong written communication skills with excellent grammar and spelling.
- Ability to multitask, manage time efficiently, and prioritize tasks effectively.
- Problem-solving mindset with attention to detail.
- Proficiency in using live chat tools and CRM systems (training will be provided).
- Customer-focused attitude with the ability to handle challenging situations professionally.
- Basic technical troubleshooting knowledge.
Experience:
- Previous experience in customer support, live chat, or a similar role is preferred but not mandatory.
- Entry-level candidates with strong communication skills are encouraged to apply.
Working Hours:
- Flexible shifts, including evenings, weekends, and public holidays.
- Full-time or part-time opportunities available, depending on preference and company needs.
Knowledge, Skills, and Abilities:
- Basic knowledge of e-commerce or online customer service environments is a plus.
- Ability to work in a fast-paced virtual environment.
- Multilingual skills are an advantage but not required.
- Quick learner with the ability to use software tools efficiently.
Benefits:
- Competitive salary with performance-based incentives.
- Flexible remote work environment.
- Paid training and professional development opportunities.
- Paid time off and holiday pay.
- Access to employee health programs and resources.
- Opportunity for career advancement within the company.
Why Join Tesla?
At Tesla, we take pride in fostering a supportive and collaborative work culture. As a Live Chat Remote Support Agent, you will play a key role in shaping customer experiences while enjoying the flexibility of working remotely. Join a team that values innovation, growth, and customer satisfaction.
How to Apply:
Submit your updated resume and a brief cover letter highlighting your suitability for the role. Please mention Live Chat Remote Support Agent Application in the subject line. Shortlisted candidates will be contacted for a virtual interview.
Take the next step toward a rewarding remote career with Tesla!
Live Chat Remote Support Agent
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