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Date Posted
05-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
American Express
Description
Job Title: Travel Consultant
???? Location: Bengaluru, Karnataka
???? Job Type: Full-time
???? Shift Schedule: Monday to Friday (9-hour shift between 9 AM – 8 PM)
About Amex GBT
At American Express Global Business Travel (GBT), we believe travel is a force for good. Our inclusive and collaborative culture ensures your voice is valued, and we provide ample career growth opportunities. Many of our Traveler Care leaders started in this role and have advanced to key positions across the company.
Role Overview
As a Travel Consultant, you will provide exceptional service to corporate business clients, arranging and booking travel while ensuring compliance with policies and regulations.
Key Responsibilities
✅ Travel Booking & Arrangements
- Advise and arrange domestic and international corporate travel (air, road, rail, accommodations).
- Conduct research on travel options and proactively anticipate traveler needs.
- Use Global Distribution Systems (GDSs) like Sabre, Apollo, Galileo, and Amadeus (training provided if needed).
- Ensure compliance with customers’ travel policies, service provider policies, and regulatory requirements.
✅ Client Service & Compliance
- Use positive telephone service techniques and act on special customer requests.
- Handle special travel requests and resolve issues efficiently.
- Provide mentorship and constructive feedback within the team to improve service levels.
✅ Market Exposure & Expertise
- Experience catering to Ex India Market is mandatory.
- Exposure to APAC, EMEA, and NORAM regions preferred.
Qualifications & Skills
✅ Required:
- Native GDS expertise (Sabre or Galileo is mandatory).
- Professional communication skills (written & verbal).
- Attention to detail and integrity in handling traveler information.
- Strong understanding of the travel industry (corporate or leisure travel, airline reservations).
- Problem-solving skills to resolve customer issues efficiently.
- Team player with openness to feedback and continuous learning.
Why Join Us?
???? Work-Life Balance: Fixed Monday-to-Friday schedule (9 AM – 8 PM shifts).
???? Comprehensive Benefits: Health insurance, parental leave, retirement programs, and adoption assistance.
✈ Travel Perks: Exclusive deals on flights, hotels, cruises, and car rentals.
???? Career Development: Global tuition assistance, 20,000+ learning courses, and leadership training.
???? Diversity & Inclusion: Join global Inclusion Groups to drive awareness and action.
???? Wellbeing Support: Mental and emotional health resources for you and your family.
Equal Opportunity & Accommodations
We ensure equal employment opportunities regardless of age, gender, race, religion, disability, or any other protected characteristic. If you require reasonable accommodation, inform your recruiter during the hiring process.
???? Passionate about travel but don’t meet every requirement? Apply anyway! You might be the perfect fit.
???? Start your journey with Amex GBT today!
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