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Date Posted
10-Jul-2026
Location
Haryana (HR), 1
Job Type
Full Time
Company
American Express
Description
???? Job Title: Travel Consultant
???? Company: American Express Global Business Travel (Amex GBT)
???? Location: Gurgaon, India
???? Job Type: Full-time
???? Work Schedule:
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Hybrid (3 days from office, 2 days work from home)
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5 working days/week (including weekends)
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Shift timing between 8 AM – 10 PM (9-hour shift, including 1-hour break)
???? About Amex GBT:
At Amex GBT, we believe in travel as a force for good. Our people are our biggest asset, and we foster an inclusive, collaborative culture where every voice is heard. We offer career advancement opportunities and internal mobility across departments—from travel to tech and leadership.
✈️ Role Overview:
As a Travel Consultant, you’ll deliver exceptional service to corporate business clients by managing their domestic and international travel needs. This includes individual and group bookings, and providing support across various travel platforms.
???? Key Responsibilities:
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Arrange and book air, rail, road, and hotel accommodations
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Advise on travel options and proactively anticipate client needs
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Conduct in-depth research and analysis for travel planning
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Use GDS systems (Galileo preferred; Sabre, Amadeus, and Apollo experience also valuable)
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Ensure compliance with travel policies and regulations
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Deliver excellent customer service via phone and email
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Manage special requests and resolve travel-related issues
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Collaborate with team members for continuous improvement
???? Skills & Experience Required:
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Passion for customer service and attention to detail
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GDS expertise (Galileo preferred)
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Prior experience in the business or leisure travel industry
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Good understanding of international routing and visa requirements
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Professional written and verbal communication skills
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Ability to work independently and resolve customer issues quickly
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Experience handling Ex-India market is required
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Integrity and discretion with traveler information
???? Benefits & Perks:
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Work-from-home flexibility
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Travel perks – discounts on flights, hotels, cruises, and rentals
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Health and welfare insurance plans
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Paid time off, sick time, and parental leave
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Tuition assistance and access to 20,000+ online courses
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Inclusion groups to support diversity and shared interests
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Mental and emotional wellbeing resources
???? Inclusion & Equal Opportunity Statement:
Amex GBT is proud to be an Equal Opportunity Employer. We do not discriminate based on race, gender, age, disability, religion, or any other legally protected status. We’re also committed to providing reasonable accommodations to individuals with disabilities.
???? Don’t meet every requirement?
If you’re excited about this role and think you’d be a great fit, apply anyway—you might be the candidate we didn’t know we were looking for!
Let me know if you’d like this converted into a PDF, LinkedIn post, or formatted for a job board!
4o
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