Travel Consultant / Senior Travel Consultant
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
05-Jul-2026
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Group
Description
Job Title: Travel Consultant
???? Location: Mumbai, Maharashtra (Hybrid – 3 days office, 2 days work from home)
???? Job Type: Full-time
???? Shift Schedule: Monday to Friday (UK & US Market)
- 12 PM – 9 PM
- 2 PM – 11 PM
- 5 PM – 2 AM
- 6 PM – 3 AM
- 8 PM – 5 AM
About Amex GBT:
At American Express Global Business Travel (GBT), we believe travel is a force for good. We foster an inclusive and collaborative culture where your voice is valued, and career growth is encouraged. Most of our Traveler Care leadership team started in this role and have since grown into key positions across departments.
Role Overview:
As a Travel Consultant, you’ll provide exceptional service to our corporate business clients by arranging and booking travel while ensuring compliance with policies and regulations.
Key Responsibilities:
✅ Travel Booking & Arrangements
- Advise and arrange domestic and international business travel (air, road, rail, accommodations).
- Conduct research on travel options and proactively anticipate traveler needs.
- Use Global Distribution Systems (GDSs) like Sabre, Apollo, Galileo, and Amadeus (training provided if needed).
✅ Client Service & Compliance
- Ensure adherence to customers' travel policies and regulatory requirements.
- Handle special customer requests with professionalism and care.
- Use positive telephone service techniques to provide outstanding customer support.
✅ Collaboration & Continuous Improvement
- Work within a team to mentor and provide feedback for service improvement.
- Resolve customer issues quickly and independently, collaborating with suppliers when necessary.
Qualifications & Skills:
✅ Required:
- GDS expertise (Sabre preferred).
- Professional communication skills (written & verbal).
- Attention to detail and integrity in handling personal traveler information.
- Strong understanding of the travel industry (corporate or leisure travel, airline reservations).
- Problem-solving skills to resolve customer issues efficiently.
- Team player with openness to feedback and continuous learning.
Why Join Us?
???? Work-Life Balance: Hybrid work model (3 days office, 2 days WFH).
???? Comprehensive Benefits: Health insurance, parental leave, retirement programs, adoption assistance.
✈ Travel Perks: Exclusive deals on flights, hotels, cruises, and car rentals.
???? Career Development: Global tuition assistance, access to 20,000+ learning courses, and leadership training.
???? Diversity & Inclusion: Join global Inclusion Groups to drive awareness and action.
???? Wellbeing Support: Mental and emotional health resources for you and your family.
Equal Opportunity & Accommodations:
We ensure equal employment opportunities regardless of age, gender, race, religion, disability, or any other protected characteristic. If you require reasonable accommodation, inform your recruiter during the hiring process.
???? Passionate about travel but don’t meet every requirement? Apply anyway! You might be the perfect fit.
???? Start your journey with Amex GBT today!
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