Airline Ticketing Executive / Flight Inventory Analyst /Flight Analyst
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
05-Jul-2026
Location
Delhi (DL), 1
Job Type
Full Time
Company
Huntsman
Description
Group Booking Executive – FareHawker
???? Location: Delhi, India (West Delhi Office)
???? Job Type: Full-time
???? Salary: ₹15,000 – ₹45,000 per month
⏳ Schedule: Night Shift | Adjustable Shift (10 PM – 6 AM)
???? Benefits: Phone Bill Reimbursement | Paid Sick Leave | Incentives & Bonuses
About the Role
FareHawker is looking for a Group Booking Executive to handle airline ticketing and group booking inquiries for both domestic and international travel. As a key member of our FareHawker GroupDesk, you will communicate with travel agents and B2C companies to manage group travel bookings, pricing, refunds, and rescheduling.
Key Responsibilities
✈ Group Booking & Ticketing Management
- Handle group booking queries (domestic & international).
- Respond to emails related to flights, fares, refunds, and rescheduling.
- Work closely with senior executives to resolve group travel concerns.
- Suggest alternate flight and pricing options to retain customers.
???? Customer Interaction & Coordination
- Communicate with travel agents & B2C companies to understand their travel needs & budgets.
- Manage airline ticket booking inquiries from internal & external customers.
- Handle complaints, requests, and feedback efficiently.
- Ensure courtesy & professionalism in resolving customer issues.
???? Administrative & Reporting Tasks
- Maintain Excel reports and update travel data.
- Use web-based tools for clear and effective communication.
- Provide recommendations based on customer complaints & requirements.
- Assist in process improvements & procedural enhancements.
Skills & Qualifications
✔ Experience & Knowledge
- Freshers welcome; experience in airfare calculation & reservations is a plus.
- Familiarity with the airline, aviation, or travel industry is preferred.
- B2B travel market knowledge or airline experience is an advantage.
- No GDS knowledge required.
✔ Soft Skills & Technical Abilities
- Excellent verbal & written communication skills.
- Strong decision-making & problem-solving abilities.
- Proficiency in MS Word, Excel, and PowerPoint.
- Ability to work efficiently under pressure.
- Organized, disciplined, and result-oriented approach.
Perks & Benefits
???? Competitive Salary: ₹15,000 – ₹45,000 per month.
???? Fixed Night Shift: 10 PM – 6 AM.
???? Phone Bill Reimbursement.
???? Paid Sick Leave & Medical Benefits.
???? Performance Incentives & Bonuses.
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