Sr. Executive - Ticketing (B2B)
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
10-Jul-2026
Location
Haryana (HR), 1
Job Type
Full Time
Company
Group
Description
Job Title: Travel Sales Executive
???? Location: Gurugram, Haryana
???? Job Type: Full-time
???? Experience: 3-6 years
Company Overview
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company that empowers Indian travelers to plan, book, and manage their trips across rail, air, buses, and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intelligence, machine learning, and data science-led innovations on ixigo’s OTA platforms, including websites and mobile applications.
Travel Super Mall, India's premier B2B travel distribution platform, offers cutting-edge technology, accurate pricing, and a user-friendly platform for smooth transactions. It provides hotel, bus, and flight bookings, along with travel insurance, and will soon introduce railway bookings and holiday packages to its range of services.
Job Description
The Travel Sales Executive will be responsible for employing effective sales strategies to maximize conversion rates by offering deals to travel agencies over email and phone.
Key Responsibilities:
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Sales Strategies: Utilize effective sales strategies to convert travel agency leads via email and phone.
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Flight Ticketing: Handle flight ticketing, changes, EMD issuance, cancellations, and refunds efficiently.
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Flight Product Knowledge: Stay updated on flight product knowledge and ensure accuracy to prevent revenue leakage.
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Fare Types and Policies: Apply comprehensive knowledge of fare types, airline policies, and geography.
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GDS Systems: Use Galileo and Amadeus for booking and transaction management.
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Billing and Refunds: Ensure timely transaction billing and issue Refund Credit Notes in compliance with client-agreed commercials, airline policies, and regulatory standards.
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Customer Service: Employ positive telephone service techniques and address special customer requests.
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Team Collaboration: Collaborate with team members to provide coaching, mentoring, and constructive feedback to improve service levels.
Qualifications
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Experience: Minimum 3-6 years in the travel industry.
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GDS Expertise: Native GDS expertise in Amadeus & Galileo and LCC portals.
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Client Service Passion: A strong passion for providing excellent client service, anticipating client needs from a travel agency perspective.
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Communication Skills: Strong professional communication skills, both written and verbal.
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Attention to Detail: Excellent attention to detail to ensure accuracy in flight bookings and customer transactions.
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Integrity: Strong integrity when handling personal traveler information.
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B2B Travel Knowledge: Solid understanding of the B2B travel industry, especially in providing ticketing solutions to travel agent partners.
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Problem Resolution: Ability to resolve customer issues independently or in collaboration with suppliers.
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Collaboration: A collaborative spirit with an openness to feedback.
This role provides an exciting opportunity to be part of a fast-growing travel technology company that is revolutionizing the way Indian travelers book their trips!
Let me know if you need any further edits or additions!
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