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Project Manager – Digital Services
English
₹15000/MONTH
2 Year
Bachelor's degree
Work From Office
Date Posted
06-Jul-2026
Location
Haryana (HR), 1
Job Type
Full Time
Company
Group
Description
Reasoned for 8 seconds
Job Title: Customer Service Consultant – Non-Voice/Chat
Company: Amex GBT
About Us:
Amex GBT is a place where colleagues find inspiration in travel as a force for good. We empower our team to make a significant impact on the industry by fostering an inclusive, collaborative culture where every voice is valued. Ready to explore a career path? Start your journey with us!
What You'll Do on a Typical Day:
- Client Support:
- Demonstrate detailed product knowledge when assisting clients via phone and email.
- Event Website Management:
- Create online attendee registration websites in line with client branding.
- Consult with clients on design and functionality to meet their goals and objectives.
- Develop reports based on event requirements and share them with clients and internal teams.
- Thoroughly test event websites before launch.
- Mobile App Management:
- Create and maintain mobile apps from concept through launch on Apple and Google Play stores.
- Provide best-practice solutions and support to help clients achieve their objectives.
- Template & Process Support:
- Create and update templates based on client requirements.
- Partner with operations and account management to support long-term client goals.
What We're Looking For:
- Education & Experience:
- Bachelor's degree preferred.
- Minimum of 2 years’ work experience, ideally in the meetings, software, or high-tech industry.
- Skills & Abilities:
- Strong, confident telephone presence and customer presentation skills.
- Ability to simplify complex concepts for non-expert audiences.
- Excellent communication skills (written and verbal) in English.
- Experience with platforms such as Cvent, Splash, e-Touches, and Crowd Compass is a plus.
- Advanced knowledge of HTML, CSS, and web development is a plus.
- Photo editing skills (e.g., Photoshop) are advantageous.
- Must be able to work effectively in a global, distributed team environment.
Location:
Gurgaon, India
The #TeamGBT Experience:
- Work-Life Harmony:
- Flexible, country-specific benefits (health, welfare, retirement, parental leave, adoption assistance, etc.).
- Travel Perks:
- Access weekly travel deals on flights, hotels, cruises, and car rentals.
- Professional Development:
- Global tuition assistance and access to over 20,000 courses, leadership training, and internal opportunities.
- Diversity & Inclusion:
- Engage with our global Inclusion Groups to share experiences and drive change.
- Wellbeing:
- Comprehensive wellbeing resources for you and your family.
Equal Opportunity & Accommodations:
We are committed to providing equal employment opportunities without regard to age, sex, gender, race, religion, disability, or any other protected characteristic. We also provide reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you require accommodations during the hiring process.
What if You Don't Meet Every Requirement?
If you're passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box.” Please apply anyway—you might be exactly the person we’re looking for!
How to Apply:
Submit your resume and cover letter through our recruitment portal. We look forward to exploring the possibility of having you join our team at Amex GBT!
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