Senior Manager - Help Desk Support & Operation
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
03-Jul-2026
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Wayfair
Description
Job Details
- Position: IT Service Desk Manager
- Job Type: Full-time
- Location: Bengaluru, Karnataka
Job Overview
We are looking for a highly organized and driven IT Service Desk Manager to join our team in Bengaluru, India. This role offers an exciting opportunity to lead a team of skilled IT Support Technicians and Specialists, ensuring the delivery of top-notch technical support for Windows and Apple desktops, virtual desktops, systems, applications, networks, and associated services.
Key Responsibilities:
✔ Oversee the IT Service Desk team, ensuring high-quality technical support.
✔ Manage desktop, system, network, and application support for internal staff.
✔ Provide leadership and motivation in a fast-paced environment.
✔ Ensure timely resolution of technical issues and implementation of IT best practices.
✔ Drive team efficiency and performance through effective management.
Preferred Qualifications:
✔ Strong background in team leadership and IT service management.
✔ Proven experience in Windows and Apple support, virtual desktops, and networks.
✔ Excellent problem-solving and communication skills.
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