Customer Support Executive - Part-Time Work in Coimbatore
English
₹15000/MONTH
1 Year
high school
Work From Office
Date Posted
02-Jul-2026
Location
Tamil Nadu (TN), 1
Job Type
Full Time
Company
Huntsman
Description
Work Synopsis
The World Class Job is looking for a dynamic and customer-focused Client Service Manager to join our team in Coimbatore. This is a part-time opportunity where you will be responsible for providing outstanding support to our clients, ensuring their issues are addressed efficiently and effectively. You will serve as the primary point of contact for clients, handling requests, and delivering solutions in a professional and courteous manner.
Key Responsibilities
- Handle inbound client calls, respond to emails, chats, and other customer communications in a timely manner.
- Resolve client issues, concerns, and inquiries by providing accurate information and solutions.
- Maintain and update client records in the database, ensuring information is current and accurate.
- Work closely with other departments to ensure customer issues are escalated and resolved promptly.
- Provide product and service information to clients, ensuring they have all necessary details.
- Meet performance and customer satisfaction metrics set by the organization.
- Assist in the development of customer service resources and materials.
Required Skills and Qualifications
- Excellent verbal and written communication skills.
- Strong critical thinking skills with a customer-centric approach.
- Ability to work independently and as part of a team.
- Basic computer proficiency, including knowledge of MS Office Suite and CRM systems.
- Professional phone etiquette and a calm demeanor when handling customer requests.
- Proficient in Tamil and English; knowledge of additional languages is a plus.
- High school diploma or equivalent; further education is a bonus.
Experience
- Previous experience in customer service or a related field is preferred but not required.
- Freshers eager to enter customer service are encouraged to apply.
- Experience handling customer inquiries via phone, email, or chat is an advantage.
Working Hours
- Part-time, flexible working hours.
- Must be available to work between [insert available working hours] and weekends, as required.
Knowledge, Skills, and Abilities
- Strong interpersonal and communication skills.
- Patience and empathy when dealing with customers.
- Ability to multitask and manage time effectively.
- Strong attention to detail with the ability to follow procedures.
- Ability to quickly learn about company products and services to provide accurate support.
- Comfortable working with various customer service software and tools.
Benefits
- Competitive hourly wage.
- Flexible working hours with the option for remote work.
- Friendly and supportive work environment.
- Career development opportunities with the potential for full-time positions.
- Training and development resources to enhance your skills.
- Employee discounts and benefits.
Why Join The World Class Job?
Joining The World Class Job means becoming part of a forward-thinking company that values its employees and believes in a strong work-life balance. You will join a team dedicated to providing exceptional customer experiences while fostering personal and professional growth. We offer flexibility, growth potential, and a supportive workplace.
How to Apply
Interested candidates can apply by submitting their resume along with a cover letter detailing their qualifications and interest in the role. Applications can be sent to us. Shortlisted candidates will be contacted for an interview. We look forward to welcoming enthusiastic individuals to our team!
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