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IT Desktop Support Technician
English
₹15000/MONTH
1 Year
Bachelor's (Preferred)
Work From Office
Date Posted
15-Jul-2026
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Huntsman
Description
Job type
-
Full-time
Location
Mumbai, Maharashtra
Benefits
Pulled from the full job description
- Flexible schedule
Full job description
Job Title: IT Desktop Support Technician
Job Type & Location:
Onsite || Site Address:Lotus Corporate Park, D Wing, Unit 801 & 802, Off Western Express Highway, Mumbai, 400063, India Requirement: 5 days a week
Job Requirements:
Technical
- Minimum 3-5 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
- Ability to lift / move computer equipment weighing up to 50 lbs.
- Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
- Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to
monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
· Experienced in repeat call analysis and developing preventive actions
· Experienced in Problem management
- Excellent written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
- Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
· May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
- Experience of ticketing tools (ServiceNow / Remedy etc.),
Must haves:
- Desktop imaging
- Application Installation / support
- Outlook issues troubleshooting
- Printer related troubleshooting
- Conference room management
- Knowledge on ticketing tool
Non-Technical
- Good Customer management skill,
- Good in oral and written communication
- Able to interact and work with customers at different levels.
- Driven and result oriented.
- Passionate about the work
· Ability to work independently or as part of a team
· Ability to complete tasks effectively with minimal supervision
· Must be available to work flexible work schedules
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Application Question(s):
- Do you have 3–5 years of experience in IT desktop support or a similar role?
- Are you experienced with ticketing tools like ServiceNow or Remedy?
- Can you troubleshoot hardware (desktops/laptops/printers) and basic network issues (TCP/IP, VPN, DNS, DHCP)?
- Have you worked on desktop imaging and application installation tasks before?
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