Level 1/2 – IT Helpdesk Analyst
English
₹20000/MONTH
6 Year
Bachelor's degree
Work From Office
Date Posted
04-Jul-2026
Location
Delhi (DL), 1
Job Type
Full Time
Company
Huntsman
Description
IT Support Engineer
Job Type: Full-Time
Location: India (Work from Home)
Shift: Monday to Friday | 3:30 AM – 12:30 PM IST
Job Overview
We are looking for an experienced IT Support Engineer with 3-6 years of experience in a similar role. The ideal candidate should have strong technical expertise in desktop support, system administration, and network troubleshooting.
Key Responsibilities
???? Technical Support & System Administration
- Provide desktop support for Mac OS X and Linux/Unix variants.
- Manage and administer Active Directory and Microsoft 365.
- Troubleshoot network issues and manage incidents, requests, and modifications in IT support.
- Utilize Remote Monitoring and Management (RMM) tools for system administration.
???? Remote Assistance & Ticket Management
- Provide remote support to customers using remote connection tools.
- Diagnose and troubleshoot IT-related incidents efficiently.
- Log and update tickets for incident tracking and resolution.
Required Qualifications & Skills
???? Experience: 3-6 years in IT support or a similar role.
???? Technical Skills:
✔ Desktop Support: Mac OS X & Linux/Unix.
✔ Active Directory & Microsoft 365 administration.
✔ RMM (Remote Monitoring and Management) tools.
✔ Network troubleshooting & system administration.
???? Preferred Certifications:
✔ MS-900 (Microsoft 365 Fundamentals)
✔ AZ-900 (Microsoft Azure Fundamentals)
✔ CompTIA IT Fundamentals
✔ CompTIA A+
Personal Attributes
✔ Excellent verbal & written communication skills.
✔ Self-motivated and proactive team player.
✔ Strong logical thinking & troubleshooting skills.
✔ Ability to work independently and prioritize tasks effectively.
Job Benefits
???? Work from Home – Flexible remote work opportunity.
???? Monday to Friday Schedule – Work-life balance.
???? Career Growth – Learn and grow in a dynamic IT environment.
???? Apply now and be a part of our IT support team!
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